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Home / Insurance / Working with all frustrations across the country helps relieve stress – Legal Insurance Blog – July 14, 2022

Working with all frustrations across the country helps relieve stress – Legal Insurance Blog – July 14, 2022



stockfresh_6779024_person-handover-social-security-disability-claim-form_sizeS-300x200Libertarians can say whatever they want, but government is necessary for everyday life. There are services provided by government agencies, such as Medicare, transportation services, special tutors and other forms of assistance to make life easier for many people. However, there is a high degree of frustration with government agencies. Too many people are convinced that public servants are just bureaucrats in very comfortable jobs who do not care about anything. The stressful situations people have with government agencies can be made easier with outside help.

So what’s the problem?

There are some common areas of anxiety when dealing with government.

  • Communication. People sometimes have to wait for almost an hour before getting a live person on the line to help with problems. Other times, phone calls are difficult to understand, or web page directions are complicated.
  • The paperwork. Government employees require forms to be completed, either online or by hand. Problems arise when there is confusion about what information is needed. Too often an application is filled in and returned because certain information is not included.
  • Apathetic service. It does not always happen, but there are cases where a public servant is not too enthusiastic about providing the necessary help. The customer service of some government bureaucracies has a lot to be desired.
  • Goes to the wrong place. Someone who needs help from the government discovers that they are in the wrong office and need to start over.

Group law plans deal with common cases of frustration. Most services involve writing a will to review documents. Nationwide prepaid legal services go a little further than most. We have a group law plan benefit that allows lawyers to help people get the necessary government services.

Experienced hands at the wheel

Countrywide has a network of attorneys who provide the best prepaid legal services. There is a nationwide lawyer in the community in all of our client organizations. A nationwide group member in the legal level is given priority status, and it is easy to have a conversation with one of our lawyers.

The nationwide lawyer knows the ins and outs of government bureaucracies. That person can provide information and suggestions on how to get important services. They will assist a legal team member to prepare the applications and gather the required information.

Perseverance is important. The nationwide lawyer helps here in a unique way. We allow lawyers to write correspondence on letterhead and make telephone calls on behalf of a plan member. It’s interesting how government employees react when they have a lawyer involved: things go faster.

We know that a team member at the legal level is frustrated with the process and we encourage patience. Still, our lawyers are great listeners, and they take the time to hear what a person has to say. Emotional intelligence is a trait we expect from all our lawyers. Anyone who is abrupt with a plan member will not work with us.

Customer participation

An organization’s management knows more about its staff than we do. We ask potential clients’ decision makers to choose the prepaid legal services that they believe will be most important to their employees. We explain all the benefits and answer all the questions. The prospective customer’s managers then decide which benefit options will be in their plan. We will provide superior membership services and streamline administration.

No one should give up when seeking state aid. Your tax money is financed by these agencies, and you are entitled to the services they provide. Nationwide is here to make the whole process less frustrating and convenient. Feel free to contact us if you have questions about what we can do for your employees. You will be pleasantly surprised by the amount of prepaid legal services that our benefits provide.


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