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Home / Insurance / Why are Hurricane Ian claims adjustments so inaccurate, low and slow? | Property Insurance Protection Law Blog

Why are Hurricane Ian claims adjustments so inaccurate, low and slow? | Property Insurance Protection Law Blog



What happened to quick and accurate property insurance processing? Most Floridians gave insurance companies a chance to do a good job. Many are very disappointed. The above image showing roof damage is just an example.

Look carefully at the picture; you can see tiles are broken all over the roof. How much would you guess it would cost to fix? To be fair, here are more pictures:

The policyholder gave me permission to publish the estimate where Slide Insurance Company estimated the major roof damage at just over $1,100.

Does Slide have claim directives similar to Heritage, as noted in yesterday’s post, The Heritage Insurance Company Hurricane Ian Quality Assurance Field Update—Why aren’t insurance departments and market conduct examiners asking for these documents? Was the field adjuster incompetent? Was the field adjuster estimate secretly changed by desk adjusters who never visited the loss?

The bottom line is that this example is one of tens of thousands of bad, slow, low Hurricane Ian real estate adjustments. Maybe I’m just seeing the problem cases. There certainly seem to be more problem adjustments than any storm I can remember.

Maybe property damage adjusters will get the word out and make changes. I really hope so. Otherwise, there will be a lot of explaining to do in the courts and the court of opinion.

Today’s thought

Every time I’ve had a bad performance at an event, I’ve come back more determined and focused.

-Shaun White


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