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Uber reconciles with disabled drivers, promises to waive fees



(Reuters) – Uber Technologies Inc. will pay more than $ 2 million and waive waiting time fees for disabled passengers to resolve U.S. allegations that the car carrier violated the Americans with Disabilities Act, the Justice Department said Monday.

As part of a two-year agreement, Uber will waive waiting time fees for certified disabled drivers and pay $ 1,738,500 to more than 1,000 drivers who complained about the fees and $ 500,000 to others injured by training, the department said.

Uber will also credit accounts for more than 65,000 qualified drivers, it added.

The department sued the company in November after passengers complained that they were charged fees for taking more than two minutes to get into their carpools, and noted in its announcement on Monday that blind passengers may take longer to reach the waiting car or with walker or wheelchair. may take longer to get in.

“People with disabilities should not be made to feel like second-class citizens or punished for their disability,”

; said Kristen Clarke, Deputy Attorney General Kristen Clarke, in a statement, adding that the settlement will send “a strong message that Uber and other carpooling companies will be held accountable. “

A Uber spokesman welcomed the deal, saying it would continue “to help everyone move easily in their communities” and continue to “work to improve accessibility for all users.”

“It has long been our policy to reimburse waiting time fees for riders with disabilities when they alerted us that they were being charged,” it said, adding that it had made pre-trial changes to have disabled drivers’ waiting time fees automatically abolished when Uber is notified that they were prosecuted.


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