Past Deena Snell, Director of Research Operations and Membership, Triple-I
Insurance industry decision makers and leaders gathered yesterday for the day-long Triple-I Joint Industry Forum (JIF) in New York City to discuss opportunities and challenges in the insurance landscape.
“The world is getting riskier,”; Triple-I CEO Sean Kevelighan said in his opening remarks, “and as the world gets riskier, people want answers and solutions.”
A recurring theme throughout the event – which featured panels on climate and cyber risk; abuse of the legal system; diversity, equity and inclusion; and the impact of current economic conditions on insurers and policyholders – was the importance of moving from a focus on assessing and repairing damage to predicting and preventing losses and promoting policyholder resilience.
Kevelighan and State Farm CEO Michael Tipsord had a one-on-one conversation about how the events of recent years—from the COVID-19 pandemic and subsequent supply chain disruptions to international conflicts and inflation levels not seen since the 1970s—have contributed to that changed customer and employee behavior and expectations.
Watch this space next week for panel discussion blogs.