In theory, as a small business owner, you hire certain employees because of their skills and expertise and others for their work and ability to learn. But it is impossible to get around the fact that both types of staff need at least some training, and both will benefit from clear expectations and guidance.
What to cover:
As an employer, it is your privilege to have expectations. In the case of employee training, including those with high experience or expertise; The golden rule is that you can not expect an employee to do something that you have not asked or taught them to do. If you are an established company, you should have a clear newly hired orientation and handbook, with a way to check if it is complete and understood. When it comes to work, training programs can vary greatly: The most important thing is that you are clear about what you expect and that you give your new employees the skills and understanding they need to succeed.
Covers training costs:
If you show someone the efforts to work in your company, require them to take a course or simply teach something they need to know about the job, it is likely that you are legally obligated to pay for their time. On the other hand, if a certification is required for someone to be hired in the first place or to advance on the salary scale, or if the training is voluntary, you may ask the employee to use their own time and resources to complete it. However, it is worth noting that if you want a good, long-term employee, you see continuing education and training as an investment, not a cost.
How to get the most out of employee training:
Training can be time consuming and costly, distracting employees from regular business activities and sometimes requiring you to have extra staff on hand to teach and supervise new ones. So get the most out of your training time by having a clear plan for what needs to be covered, with plenty of time for practice and questions from the new employee. Be sure to use exemplary employees as your coaches, and you should also train employees in how to work with others. as possible. But it is unlikely that your new employees will get everything right on the first try. Getting new staff on the go and doing their best work depends on creating an environment where they are comfortable asking questions and making mistakes so that they can learn from and correct those mistakes as quickly as possible. Prioritizing a high-quality work environment will improve your training process and benefit your staff and your company in the long run.
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