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The NCCI report provides the insurer’s perspective on successful return-to-work programs



The National Council on Compensation Insurance published a report on Monday outlining the insurer’s perspective on the components of successful return to work programs.

NCCI interviewed representatives from several insurance companies that write occupational injury compensation and have expertise in RTW programs. The interviewed insurers identified several common components as the key to a successful transition RTW program, with management’s commitment from the employer as the most important component, the report states.

The report illustrated the importance of management involvement being rooted in the employer’s culture and that owners, management and employees must all be aware of this commitment in order to get injured employees back to a position that is adapted to their physical limitations.

This includes finding tasks and positions that help keep the employee involved, help with rehabilitation, prevent deconditioning and provide added value for both the employer and the employee, the report states.

Other key components identified in the report were communication and clear expectations that run in parallel with management̵

7;s commitment, both before and after an injury occurs.

An insurer stated that a strong program “requires co-operation between all parties – the injured employee, the caregiver providing treatment, as well as the insurer and the employer. The co-operation is important because it shows each party’s commitment to an injured employee’s health and a safe return, as soon as it is medically appropriate, is important to them. “

The report also promoted a common RTW tool for creating and maintaining an inventory of light tasks or transition tasks. All interviewed insurers discussed their efforts to help employers identify these data and develop a job description that the physician can review, the report said.

According to NCCI, the RTW process can be made more efficient by having this information identified before the damage occurs.


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