Consumer protection is an essential part of a healthy economy. It ensures that people can shop safely and securely, knowing that the products they buy are safe. Consumer protection tries to reduce the potential risk of buying goods or services. It also provides consumers with ways to defend their legal rights when dealing with businesses, including access to dispute resolution and the right to seek compensation for any losses arising from fraudulent or deceptive practices.
It is an area of law that strives to ensure the safety and security of consumers in their interactions with a business. Various government agencies will protect consumers from unfair pricing, unsafe products, false advertising, deceptive billing practices, and significant financial loss.
Consumers increasingly rely on technology and digital platforms to purchase goods and services, so the need for consumer protection is greater than ever. The various types of consumer protection statues designed to protect the buyer’s rights in several situations. For example, laws like the Consumer Products Act protect consumers when they buy products, while laws like the Fair Debt Collection Practices Act exist to protect buyers from the unfair practices of debt collectors.
These are all benefits that consumers can use, but not everyone knows about consumer protection or how to take advantage of the services. Class action plans may or may not offer consumer protection counseling options. Nationwide Prepaid Legal Services does. We want to give plan members an opportunity to get advice and guidance from lawyers familiar with consumer protection law and practice.
Lawyers make the difference
Countrywide takes advantage of its nationwide network of attorneys who will provide the prepaid legal services found in a group legal plan. They know more than just the law around consumer protection; these lawyers understand the process of filing a complaint.
A class action plan member is shown how to apply for rights under consumer protection legislation and what information is necessary. Our lawyers teach and advise. They patiently explain to each legal team member how to successfully contact a consumer protection agency and obtain redress for faulty products or services.
We go the extra mile
Nationwide allows a lawyer to do a little more to make suggestions. For example, our attorneys may make phone calls and write letters on legal stationery on behalf of a plan member. This makes it easier to gather information and in some cases persuades a merchant or company to compensate the plan member in some way.
Our customers can be sure that their employees are treated with respect and courtesy. We allow group members to make an unlimited number of phone calls to a nationwide attorney on a particular matter. We do everything to help.
Customer involvement is a must
We want our customers to be part of the process. Countrywide believes that a potential client’s management knows more about their staff than we do. These policy makers also know what type of prepaid legal services will benefit their employees the most. Accordingly, we ask potential customers to select the prepaid legal services they want in their plan.
We explain all our options and answer any questions about them. The customer then chooses what should be included in their unique benefit. These choices are part of the final planning document. Nationwide, for its part, will provide member services and streamline administration. Clients can expect the absolute best from us, and we have a solid relationship with every organization. Problems are solved as quickly as possible.
No one has to accept faulty products. Consumer protection is there to protect yourself against such fraud. It is one of our services; we have others that employees will appreciate. If you have any questions, please contact us as soon as possible. We are happy to answer your questions.