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Risk managers use technology to mitigate exposures



Risk managers in different industries use a number of techniques that help to manage everything from safety and compliance with the requirements to defense, industry experts say.

From widely used tools such as telematics, sensors and software to more specific solutions such as cell suppression technology and mobile training, risk managers are innovative how they approach the risk in their business, they say.

"Telematics is very important for improving the technology of our vehicles," said Marti Dickman, vice president of risk management for ADS Waste Holdings Inc. in Ponte Vedra, Florida, the fourth largest solid waste in the United States, adding that cameras are now capturing 360-degree video on trucks.

The video information can be helpful in an incident with Every Vehicle, said Ms Dickman: "It helps us know how to start continuing for investigation and defense."

"We've invested quite a bit in technology, including uterine telematics in our vehicles, and it's been extremely beneficial," said Paul Koziatek, business risk manager for a large beverage company in Tampa, Florida.

As a company with a large fleet and high visibility brand, "being able to capture data from the new technology as telematic cameras is extremely important to defend our requirements," Koziatek says.

Stanley Steemer International Inc. has a business program in progress to install telematics in vehicles to track driver behavior and vehicle use, according to Eric Spalsbury, Risk Management Manager in Dublin, Ohio. The program began in March 201

8, and this summer, about half of the company's corporate console should be equipped with equipment, he says.

"We started with a pilot (program) and now stretch beyond this place to test potential," said Mr Spalsbury. "We started slowly, began small and looked at it for a while".

Although originally intended to rotate the original equipment and hardware to successive locations, the program was expanded to new equipment purchases and installations as it proved its merit, Mr Spalsbury said.

ADS also tests cell suppression technology to help comply with the regulatory mandate that prohibits cell phone use in a commercial vehicle while in motion, said Mrs Dickman, adding that company executives tested the technology in their own cars. "It's really incredible; it works very well," she said.

Sensor technology is also deployed, sources said.

Oklahoma City has a pilot program on its way to help manage and reduce certain types of damage, according to Nick Kelly. risk manager for Oklahoma City.

Using SoterSpine sensors, part of an ergonomic workforce offered by London-based Soter Analytics Ltd., employees' movements are monitored to help mitigate over-expert-related injuries, according to Michelle Foulks, Oklahoma's security specialist. City

The unit is a 1-inch 2-inch sensor worn on the back of a jersey necklace for 15 days, during which time movements are monitored and flagged as stressful or potentially dangerous, Ms. Foulks said.

The sensors vibrate and pepper to alert employees about potentially dangerous movements and data uploaded to an employee-available application where progress can be controlled and providing an individual alignment Ized three to five minutes of guidance with recommendations to each employee, said Mrs Foulks. The employer's management also gets the information on a dashboard, as an analysis of Soter.

"This gives the employee the opportunity to self-manage and work to improve their posture," says Foulks. 19659002] The first group of 25 employees saw a 44% reduction in high-risk and risk-over-risk risks, and the city is waiting for figures from Soter on the second group of 25, Kelly says. "We are literally in the middle of the project right now," he says. Adding the trial continues with a third group.

The implementation of a modern information management system for risk management has made it possible to improve the interaction between departments, says Dickman. . "We've used this tool amazingly," she says.

"We have been able to use it, not only to house our claims information, but have also expanded it to include our valuation list, so that accounting and procurement can be stored in association with each of our premises and premises," said Mrs. Dickman about the company's RMIS system. "It has really become a repository for several departments. We can also connect with payroll and automation functions with our third party administrator to exchange information," she says.

"There is a whole world of ERM software solutions that do It enables the risk manager to collect and manage risk information from across the organization and to run the ERM at the business units, "said Tom Keane, a senior manager of Accenture PLC's insurance practices in Florham Park, New Jersey.

Mobile technology has helped enable Mr Koziatek "[19659002]" Being able to perform basic security and risk management training on a handheld device has been extremely positive, "Koziatek said." The flexibility to use the mobile learning unit is extremely beneficial, and we have had a great commitment to it. "

The sales side for the big beverage company, which is almost completely mobile, uses hardware and soft Be in to take and process orders, said Mr Koziatek, who is at least partially driven by customer systems, which can be major retailers and supermarkets with sophisticated warehousing and purchasing systems. "If we are not up to date with the technology our customers have made it more difficult to interact with them," he said.

Always a replacement, the costs come down, sources said and must be seen against potential benefits.

The telematics systems were expensive when Stanley Steemer started his program but became much smaller then over time, so the company could expand the program to more vehicles according to Spalsbury. [19659002] The cost of the unit in the Oklahoma City trial was not unreasonable, Foulks said, and will be evaluated against "when you factor in your average cost of an overload injury. We hope to run them."

"We definitely see improvements in driver behavior and fuel efficiency, "says Spalsbury. It is probably too early to calculate the program's total return on investment.

The technology even goes to risk management becoming more proactive.

"How do we get tools and processes in place that allow us to get ahead of the event?", Says Spalsbury. "Now, with some of these technical tools and features, we get there."

"New data collection and setup tools enable more sophisticated risk management and risk management to take place earlier in the process," says Philadelphia Reilly, director of Accenture Insurance Practice.

                    


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