Insurance customers want their insurance companies to be more environmentally friendly, but they are pushing the boundaries of refurbished parts and replacements for car parts and used home furnishings, according to research released Tuesday by the financial services company Consumer Intelligence.
] The survey revealed an overwhelming for insurance companies that go green – 81% of customers say they want their insurance company to be environmentally friendly and 22% even willing to pay extra for a policy that helps the planet, according to the results.
Ninety-six percent of those surveyed customers said they recycle waste such as paper, plastic, clothing and cans and 72 percent said they would be interested in their insurance company recycling parts for repairs and renovations, especially if they were certified and safe.
But home insurance companies face greater challenges in convincing customers to accept recycled furniture as replacement ttningar with 61% dissatisfied with getting a used bed; 47% were dissatisfied with recycled curtains or carpets and 45% were against used sofas.
Customers were more receptive to recycled technical goods but 37% were against refurbished refrigerators and freezers and washers / dryers. Resistance to used tables and chairs was lowest at 27%.
Customers' main objection was hygiene – about a third (34%) said they did not want other people's dirt or bacteria in their homes. About 69% said that a guarantee from insurance companies would make them more likely to accept refurbished benefits.