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Home / Insurance / Providing the best service in the whole country does it for everyone – Blog about legal insurance – June 23, 2022

Providing the best service in the whole country does it for everyone – Blog about legal insurance – June 23, 2022



stockfresh_5987416_customer-relationship_sizeS-300x200Much is spent on providing high quality staff benefits. A program may have a primary selection of benefits that will grab employees’ attention, but that’s often all. There must be more to convince employees that a given benefit is worth it.

A good employee benefit requires additional secondary services that improve the range. These can make service delivery more convenient, efficient and deeply appreciated by employees. Group law plans offer all the important options. Unfortunately, some do not provide anything more than barbeque service. Nationwide prepaid legal services are not like that at all.

We back up all our benefits

Countrywide appreciates the need to add a little extra to what we offer. Each legal group plan includes the preparation of simple wills, but not all providers will send a reminder so that people can update the beneficiaries. Examination of legal documents can be limited to only a few things, such as rental agreements for apartments. Many of these restrictions aim to keep the cost of the plan as low as possible. Our answer to that is that if the quality is poor then the benefit is almost useless.

Some of our additional services include an unlimited number of telephone calls on a specific question, letters written and telephone calls made on behalf of the group member. These prepaid legal services come in our favor regardless of any of the core services. We also do not hesitate to make referrals if that is what is necessary. In addition, we insist on specific discounts on any of the referral services.

The best we offer is direct help. There is a nationwide lawyer who is located in the community for all our client organizations. We encourage team members to make appointments to meet with these lawyers. It is much more than just relying on one web page.

Communication is a primary way to improve the quality of our services. Nationwide lawyers have a deep understanding of the law, but it is not enough for us. We will also recruit lawyers based on proven emotional intelligence. In other words, a nationwide lawyer must be able to listen patiently and feel empathy. We are not interested in a lawyer who can not talk one-on-one with the plan members.

Customers have the last word

None of our benefits in our group law plan is a phenomenon. We want to tailor a program to suit a given customer’s needs, which means that there will be variations between the plans. Our goal is to provide something that every employee can use. This is how we make it possible.

We work with the decision makers in the potential customer organization. We explain all our benefits in detail and point out the value each one has for the average employee. We encourage questions and answer them carefully, knowing that the more information we provide, the better the final decisions will be. Management will then decide on the prepaid legal services, which will be part of the organization’s specific plan. We incorporate them in the final document, and Countrywide will provide the customer’s plan administration and membership services. We have a transparent and open communication with all customers. We want a relationship that lasts and gives five-star quality attention to each plan member.

We have not mentioned all the prepaid legal services we have. We assure you that each of them will deal with a common legal problem that an employee may encounter. We also want to emphasize that our plan members have priority status with the nationwide lawyer; It’s easy to get an appointment to meet one. If you have any questions about us, you are welcome to contact us when it suits you. We are ready to explain the benefit across the country to you


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