Consumer protection is a government service that covers more than faulty products. Misleading advertising, unfair pricing and vague refund policies are also covered. Everything is intended to protect a consumer from unethical practices. That’s a big advantage, but consumer protection can be confusing.
The basics of consumer protection
There are eight basic consumer rights under US law:
- The right to safety,
- The right to basic needs,
- The right to compensation,
- The right to information,
- The right to choose,
- The right to a healthy environment,
- proper representation,
- The right consumer education.
Consumer protection is covered by various laws such as the Truth in Lending Act and the Fair Credit Reporting Act. Each of these laws has specific areas of protection and defines opportunities for redress. Perhaps the biggest problem a consumer faces is the lack of consumer education.
Violations of the law can include misrepresentation of facts and refund policies that gradually guarantee no refund at all. The average consumer is not fully aware of how the law works. Lack of information can lead to a consumer protection claim being filed incorrectly, or to serious frustration for an aggrieved consumer. This is why many filing attempts go nowhere. It is easy for a person to become cynical.
It helps immensely if an individual is helped by someone who knows the law. It does not mean going to court for damages. Usually it helps to have someone who can interpret the statute and explain if a person has a legitimate complaint. That kind of support makes it possible for anyone to legitimately seek a solution to a problem.
Class action benefit may or may not help with protection. Nationwide Prepaid Legal Services has a benefits option that emphasizes consumer protection.
Work with legal experts
Countrywide has a nationwide network of lawyers. These seasoned legal veterans help plan members. There is one in every community where there is a nationwide customer. Prepaid legal services involve more than drafting documents. Educating a plan member is a much appreciated service and it is what our attorneys are very good at doing.
They will explain to a legal team member whether a particular problem merits investigation by consumer protection authorities. The attorney will mention where there is potential for claims to be filed. It is important to go to the right agency to seek redress. A nationwide attorney will identify which is the place to go.
The process of filing a consumer protection claim can be daunting. The wrong type of information or incorrectly filled out form can negate a lot of effort. The Nationwide attorney assists a legal plan team member in properly preparing the claim for submission. We allow our attorneys to make phone calls and write letters on behalf of a plan member. It helps to get the information needed to make a proper filing.
Nationwide Works with the customer
We want to provide employee benefits that everyone can use. Achieving that goal requires knowing the demographics of your potential customers’ workforce. We ask the management to help us offer the right services. We answer all questions and explain the benefits of each option.
Decision makers will then choose which prepaid legal services will be included in their class action plan. We provide the administration and membership services. The management’s participation guarantees a benefit that is employee sensitive. Countrywide maintains an open relationship with all customers, maintains effective communication and transparent operations. We react quickly to any problems that may arise.
Our class action benefit will help your employees with many common legal issues. If you want to know more about what we can offer, you are welcome to contact us when it suits you. We have a prepaid benefit for legal services that your employees will be able to use and appreciate.