Significant frontline workers during the COVID-19 pandemic are at high risk of developing mental health problems resulting from daily exposure to the virus and its consequences, according to presenters at a Monday session of the Risk & Insurance Management Society Inc .: 2021 conference , which was held practically. "Employers need to exercise empathy and provide resources," said Mark Debus, head of behavioral health at Sedgwick Claims Management Services Inc.
This complex, collective trauma that many people experience really leads to some serious psychological reactions. ”
"Try to understand the emotional circumstances of your employees … communicate that empathy to their employees. Do not tip your toes around this, he said." This is something we know affects everyone, especially important workers right now. Employers who ignore this fact do so with great risk to their employees and their results. ”
Mr. Debus and co-presenter Beth Burry, Sedgwick's senior vice president of case management, clinically integrated programs, noted the increase in mental health issues in COVID -1
The cumulative stress among key workers and frontline workers "is constant for them," says Burry. "We see many situations. where injured workers and employees have really intense stress challenges in the work environment today. ” "Stress can affect daily work and return to work," they said. "
In addition to addressing employee concerns with empathy, employers can provide mental health services to workers or point to resources," Debus said. be helpful, he said.
Another tip is to encourage employees to limit their time to watch or read the news, or to engage on social media – all of which have been shown to affect stress levels among workers who are at risk of the virus on a daily basis. he said.
More insurance and compensation news about the coronavirus crisis here .