Service is an important part of business, and it includes employee benefits. More people work remotely and can no longer walk around the corner to the HR department for information Some companies prefer to use websites and chat rooms for employee benefits, but that is insufficient. Remote employees sometimes feel alienated and want a face-to-face meeting. These personal conferences must be high-quality meetings where employees can receive material service. Unfortunately, some group law plans are not concerned with communication and provide only the lowest. Countrywide Pre-Paid Legal Services is not one of them. We believe that communication is an important part of superior service, and we have it as our top priority.
Direct contact with a lawyer
The nationwide national network of lawyers allows us to have a lawyer in each group of our clients. A group of legal planning members has the opportunity to have a personal meeting with the nationwide lawyer. Priority status is granted as a prepaid benefit for legal services, and the conference can be held as early as possible for both parties.
People are still a little nervous about COVID-1
A country-enhanced benefit for legal services is a result of teamwork. We have several excellent services and we ask potential customers to look at each one, ask us questions about them and then choose the options that will be part of their group law plan. In addition, all communications-related services provided by Countrywide.
Assisting a plan member with something like drafting a simple will or advice on how to handle government agencies may require some outreach activities. We give our lawyers the authority to use communication media to obtain additional information for the sake of our plan members. A nationwide lawyer can write letters on letterhead to help a person. The same lawyer can also call to get access to the necessary information. Plan members sometimes forget to ask important questions in a nationwide meeting. They may hesitate to call the lawyer as they may be billed for the call. There is nothing for a plan member to worry about. We allow an unlimited number of phone calls on a specific topic. It gives an individual the opportunity to make the most of our prepaid legal services.
The Art of Listening
Many people do not realize that listening is an important communication tool. It's more than hearing the other person's voice. Countrywide expects a lot from our lawyers, and that means more than just providing legal advice. We expect the legal experts to listen.
It is important to listen to the quality. Our lawyers listen carefully to the plan members and encourage them to talk. Questions are asked carefully and respect for the individual is given freely. Countrywide recruits its lawyers for expertise in addition to legal insight. High-level emotional intelligence is part of the nationwide package.
We promote productive relationships between the plan member and the lawyer. We hope that those enrolled in a nationwide benefit plan feel encouraged to continue dealing with one of our attorneys and take full advantage of the nationwide group's legal plan. Customers have commented positively on how their employees are treated and Countrywide's ability to solve major problems. Our attention to communication is the main reason for that.
If you have any questions about our services, please feel free to contact us as soon as possible. Countrywide welcomes the opportunity to discuss our benefits and respond to any queries. We want to be able to serve your employees and give them our best.