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Home / Insurance / Insurance surrogates and insurers delegating this task do not want surrogates to be held accountable for not providing honest and good faith treatment in Washington | Legal insurance blog for property insurance

Insurance surrogates and insurers delegating this task do not want surrogates to be held accountable for not providing honest and good faith treatment in Washington | Legal insurance blog for property insurance



The battle over insurance surrogates is being waged in the state of Washington. Many insurance companies want the Department of Insurance to allow unlicensed non-adjusters to determine how much policyholders deserve to be paid. Here is what the Washington Department of Insurance says is a legislative priority:

U which defines the definition of insurance adjuster (HB 1037 & # 39; In the case of insurance adjuster & # 39;)

The definition of adjuster in RCW 48.17.010 (1) may include non-insurers who also provide important information and services to insurance companies or policyholders during the claims process.

OIC recommends that state law be amended: to continue to require adjustment license. The amendment will clarify that non-insurance personnel who only provide damage assessment of insurance claims do not need to be licensed as adjusters. adjusters according to this chapter. This clause has caused confusion and clarification of it will facilitate the OIC's regulatory work.

To require further training for adjusters. Doing so benefits insurance consumers, provides benefits between states for reciprocity of license holders, and reflects practices in other states. To allow independent adjusters to operate in Washington State only after the governor has declared an emergency and only if they have already registered with the OIC. This practice applies in many states and follows the guidelines for licensing established by the National Association of Insurance Commissioners.

The main objective of insurance adjusters is to determine coverage and evaluate claims. The insurance companies in Washington and their surrogate lobbyists are now trying to take on this longtime principal to allow non-adjusters to do this work. investigative obligations and determine the amount of the loss. Where "the rubber meets the road", insurance companies will no longer need to train adjusters to determine the size of the loss, but will hire non-regulated persons to tell the amount. I have called them "surrogate" adjusters because that's what they are ̵

1; surrogate adjusters who determine the amount to be paid on a claim and object to or agree to what they are to pay. What have we come to?

These insurance claims "surrogates" should not be allowed – or at least subject to the ethics of "good faith" claims, licensed in a certain capacity so that policyholders are protected and held liable when placing the interests of their insurance customers to pay less than interest to the policyholder for prompt and complete payment. Many of these "surrogates" advertise and teach how to control the severity of the damage without understanding insurance policies that require the utmost of good faith and prompt payment of damages. If they do not make a mistake and the insurance companies that employ them are coordinated by it, there should be some form of sanction, ( eg three times the damages or other measures), which they never have to worry about paying as long as they are sincere and honest in what they are trying to do.

Thought for the day

The agent said to him, "Yes, your policy covers you who fall from the roof, but it does not cover you hit the ground.


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