As insurers look to the next expansion horizon with an inclusive and diverse approach, there are a number of opportunities that impact scale potential, including acquisitions, capital investments, the metaverse and the rise of insurtech 2.0.
In this month’s Insurance News Analysis, Joanne Laffan and I discuss how an insurer like Lemonade plans to leapfrog its competitors through its recent acquisition of Metromile, a pay-per-mile auto insurer.
With the advent of Ethereum Merge in an effort to combat the carbon-intensive energy consumption of cryptocurrency blockchains, we discuss what this means for insurers’ capital investment as they try to stay on top of both new technology and net zero goals.
We also discuss some of the early ways we expect to see insurers̵7; operations and their customer and employee experiences reverse impact. In addition, we focus on the implications of so-called ‘insurtech 2.0’ which emerged as a hot topic of conversation at ITC 2022 in Las Vegas.
Finally, after a new US House committee report found that there was little change in racial, ethnic and gender representation among employees of the largest US insurance companies between 2017 and 2021, we discuss practices that insurers can implement to ensure that inclusion and diversity is promoted.