COVID-19 related changes have dominated the assurance news in recent months. Changes in industry dynamics that already played before the pandemic now return to headlines.
In this month's insurance news analysis Natalie de Freitas and I discuss some of these shifts along with how industry continues responds to the latest effects of COVID -1
- M&A moves signal both of a continued development towards consolidation in the industry and strategic expansion of customer segments
- A  I and IoT are increasingly used to assess damage s and improve the claims experience for customers 
- I insurers may need compensate potentially huge losses from COVID-19 related receivables through interest rate increases and new products
The recession has also been in the news. Ravi Malhotra Tim Hoying and I just published our report on the subject : Strategic Plays for Recession Recovery . In it, we examine time-tested strategies that insurance companies used to get stronger from previous recessions.
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Disclaimer: This document is for general information purposes only and does not take into account the reader's specific circumstances and may not reflect recent developments. Accenture disclaims, to the fullest extent permitted by applicable law, any responsibility for the accuracy and completeness of the information in this presentation and for any acts or omissions made based on such information. Accenture does not provide legal, regulatory, auditing or tax advice. Readers are responsible for obtaining such advice from their own legal counsel or other licensed professionals.