With all the connectivity that the cloud enables, and complex dynamics that come into play to determine who is responsible for processing and protecting PII, Insurers must work with their ecosystem partners to protect their customers’ and employees’ data.
In this insurance news analysis we were pleased to welcome Aaron DavidsonGlobal Head of Insurance at ServiceNow to discuss how insurance companies adapt to the demands of technology and operations and offer customers the products and experiences they expect.
We discuss how convenience and security are often trade-offs in a more connected world, as seen in this story of how a bank manager̵7;s personal information, and essential non-public business data, was kept in hardware is resold from a total loss vehicle.
As insurers look at these complexities and trade-offs, they still need to be sure they are offering customers the coverage they need. We discuss how factors such as inflation and supply chain disruptions are changing the risk landscape and, in an industry where retention is key, how insurers need to help companies to understand what coverage they need.
In cyber insurance, where there is less data to go by in terms of loss history to carefully assess the riskwe discuss how insurers can navigate these unknown parts of the risk landscape.
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