The 2019 workplace is just a memory. The pandemic and the urgency of hiring very talented workers have created a new office environment, and employers are wise if they keep up with the times. Traditional benefit packages are expected, but employees want a little more to convince them to stay.
Group law plans are benefits that employees will appreciate and use. These are more than just writing wills. A good group law plan includes reviewing legal documents and assistance with government agencies, among other benefit options. This is good, but employers need to keep in mind that a little more is expected. Prepaid legal services that offer extra benefits are what the average plan member has in mind.
Nationwide goes a step further
Nationwide prepaid legal services offer a very comprehensive benefit that meets many of the needs of an average person. However, we know that we must do as much as possible and we offer secondary services that make our basic group law plan work effectively.
People enjoy working remotely, but they do not always appreciate communication at a distance. It’s nice to sit down with a service provider and explain personal needs. Countrywide uses a nationwide network of lawyers to provide services. We have a lawyer in each community by a nationwide customer. This allows plan members to speak directly, in person, with a nationwide attorney. We insist that our plan members be given priority status, so this means that a meeting is easy to arrange and can take place in just a few days.
We offer even more.
Plan members sometimes forget important questions about wills or other legal documents. Lawyers usually charge for every phone call they receive. This is not the case throughout the country. We offer an unlimited number of phone calls to a lawyer in a given situation. It helps clarify things and improves our prepaid legal services.
Additional information is often something that government agencies want. A team member does not always have time to request relevant information. A nationwide lawyer has the ability to make phone calls and write letters on stationery for the sake of a plan member. These communication services get information gathered quickly and can also cut through some of the bureaucracy that arises when dealing with public bureaucracy.
Of course, the advice and guidance of our lawyers is a valuable advantage. The law can be confusing, and we make things clear. The nationwide lawyer is recruited for legal expertise and communication skills. The professional will listen to the plan member before making suggestions. We also expect a high level of emotional intelligence from our lawyers.
The customer is there from the beginning
Countrywide offers a streamlined administration of our prepaid legal services. The benefits should be able to help all employees of a client. Although we have worked with organizations for several years, we know that the demographics of each employer are different. The needs are therefore unique from one customer to another.
To ensure that a legal group plan fits the needs of a client’s workforce, we ask management for potential clients to look at our benefits. We explain them thoroughly and maintain any questions that the potential customer may have. We will explain, but we will not support one benefit over another. The customer will then decide on these benefit options in their plan. These choices are part of the final document.
We have a clear communication with all our customers and we solve problems that arise. All our operations are transparent and we promote a good relationship. If you have any questions about our benefits, we urge you to contact us as soon as possible. We offer services that your employees want.