Like many other industries, the insurance field is being transformed by digital innovation. Machine learning, predictive analytics and better management functions drive efficiency and unlock new potential for agencies.
CRM or insurance renewal programs can make a big difference in the world. In fact, a survey showed it 47% of CRM users report a positive impact on their retention rate. But not all programs are created equal. In fact, the wrong programs can even hurt your agency’s operations. In this article, we will tell you how good software will differentiate you as an insurance broker.
A personal experience
Customer and user satisfaction can skyrocket with personal experience, no matter what industry you are in. When it comes to insurance renewal software, brokers are used to off-the-shelf products with clumsy features and limited integrations. A complete software solution gives you the opportunity to completely customize your experience to better meet your agency̵7;s needs.
You will be able to configure your vital data exactly how you want it to make it easier to access and understand. You will be able to sort customers by insurance line, carriers, expiration dates and all other combinations of criteria that make your business more efficient. You can create a taskbar that reminds you of important tasks, such as renewing licenses and continuing education requirements.
Custom portal functions
One size does not fit all, and your CRM or insurance renewal software is no different. You have unique work preferences, and your software should reflect that. A good program allows you to create multiple views and interfaces, so that each broker or agent can create an experience that works best for them.
When working with multiple operators and insurance lines, it can be confusing and time consuming to bounce back and forth between portals and programs. A custom portal reduces the time between programs and redirects that time back to sales policies. Brokers and agents only need to learn one portal. In addition, a custom portal looks impressive with brand and modern interfaces, can grow with your agency and can be easily modified to better suit your needs.
Centralized Dashboard Reports
If you are a multi-operator agency, you probably spend a lot of time bouncing back and forth between portals to run reports and collect your data. With good CRM or insurance renewal software, wasting all that time is a thing of the past. Because all your account information is gathered in one application, you can create easy-to-use dashboard reports directly from one place.
You will be able to run analyzes on many aspects of your business. You can run regular reports on both outstanding premiums and collected revenue, upcoming renewals, claims activity and more. Because all of this data is accessible from a dashboard, you do not have to worry about manually collecting your reports from each operator in one view. Not only does this save you a lot of time, but it also improves the accuracy of your data by eliminating the risk of human error.
Recent years have taught us that work can be done anywhere, not just in the office. Many CRM or insurance renewal software platforms are now cloud-based, which means that all data is stored securely online and can be accessed anywhere. This is useful because it allows your brokers or agents to work anywhere. Whether it’s because they are away from the business travel office or working from home for a better work-life balance, it means being able to work anywhere your team can become much more efficient.
Another advantage of a cloud-based platform is that it is easier to implement in your agency, especially if you have more than one location. With traditional software, the software would need to be configured on each computer in the office. When using a cloud-based application, your team can simply log in to a website and use the application. This can also save a lot of time and money if you need software support.
InsuredMine – The insurance agency’s software for transforming your business
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# 1 Insurance CRM on the market. Our all-in-one insurance software platform is all you need to expand your agency and engage with clients. Try InsuredMine for free today.