"The insurance department was created to protect the insurance consumer, the public interest and the insurance market by securing the solvency of insurance companies, implementing and implementing the insurance laws of the state, and effectively regulating the insurance industry, politically, responsibly, fairly and fairly. Fair Way. "
-South Carolina Insurance Assignment Support
The South Carolina Department of Insurance helped policyholders recover more than $ 4 million in insurance-related payments in 2018. These recovered benefits are in excess of the original insurance company amounts offers to policyholders in South Carolina. 1
"The Department's Consumer Services office responds to questions and provides assistance to South Carolina regarding their insurance-related issues. Our dedicated staff work hard every day to regulate the insurance industry and to ensure that the South Carolina is fully protected by law."
– Director of Insurance Ray Farmer
The Department's Consumer Services office is responsible for regulating an effective customer service for South Carolina policyholders. The department provides a variety of tools and resources online to help policyholders with insurance issues. 2 If policyholders in South Carolina have been abused by the insurance company through delay tactics or improperly denied claims, policyholders may file a consumer complaint with the department.
Below is the link to submit your consumer complaint and allow the department to intervene on your behalf:
Consumer Complaints Online
Consumer Complaints (PDF Version)
The PDF version should be sent to this address:
South Carolina Department of Insurance
Consumer Services Office
PO Box 100105, Columbia, SC 29201
If you have questions about your claims or complaints, please contact the South Carolina Department of Insurance Office for Consumer Services at (803) 737 -6180 or consumers @ doi .sc.gov, or reach out to a qualified insurance professor.
1 South Carolina Department of Insurance celebrates Consumer Protection Week, media release, March 5, 2019, https: // doi. sc.gov/DocumentCenter/View/11430/Consumer-Protection-Week?bidId=