The assignment for the Connecticut insurance department is consumer protection. The Department exercises its mission by applying state insurance laws to ensure that policyholders are treated fairly by providing assistance, investigations and training to help consumers make sound choices and by regulating industry in a fair and consistent manner that promotes competition for accessibility insurance.
The state of Connecticut also has an ethical statement describing the ethical rules for all insurance-divided employees, but there are also rules for former state employees and contractors employed by the insurance department.
The State of the Connecticut Insurance Department encourages consumers to file a complaint if they consider that the insurance company, broker, agent or lawyer has not acted in accordance with the insurance contract or Connecticut insurance laws and regulations.
Should the policyholders want to file a complaint to the Connecticut Division of Insurance, you need click on this link and then cli ck on "File Complaint Online" or "File a Complaint by Mail" to start the process .
When logged in online, an examiner will be assigned the next working day. The investigator will contact you via e-mail with information on how the complaint will continue.
In the link above, you can also search for new bulletins, order orders by the Commission, dates and deadlines, enforcement actions, forms and applications, latest messages, laws and regulations and reports.
The state of Connecticut, Division of Insurance Consumer Helpline can also be reached at: (800) 203-3447 or (860) 297-3900
When completing the Online complaint, you have the option of attaching documents and other relevant information that can help the department in assessing your claim.
If you have employed a public adjuster to manage the adjustment of your claim, I would suggest you ask them for help in completing the complaint form, as they are usually knowledgeable about the claim claim process.
My license in Connecticut is currently ongoing and should be active this year. If you have any claims in Connecticut, Merlin Law Group can handle them for you.