(Reuters) – The US Federal Trade Commission and several states filed a lawsuit against Frontier Communications on Wednesday, alleging that it distorted internet speeds offered to consumers, according to a court application. General said that Frontier advertised certain internet speeds to consumers, but then failed to deliver those speeds. The FTC joined the lawsuit by lawyers from Arizona, Indiana, Michigan, North Carolina and Wisconsin. District Attorneys' Offices from two California counties also joined the complaint to represent California.
A spokesman for Frontier, who comes from bankruptcy protection, had no immediate comment.
The complaint said that Frontier has more than 3 million US internet. service subscribers who offer internet via a digital subscriber line (DSL) to approximately 1
Frontier has announced various speed levels for consumers, including an email from August 2018 that offered download speeds of 12 megabits per second for $ 12, the complaint says.
"Since at least January 1, 2015, Frontier has in many cases advertised, marketed, offered or sold DSL Internet services at levels equivalent to speeds that Frontier did not, and often could not provide to consumers," the complaint states.
"The fact is that network boundaries introduced by Frontier prevent many consumers from receiving DSL Internet services quickly s equal to the service levels they pay for," says the complaint.