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Frankenmuth Insurance ranks top ten in CRASH Networks 2022 Insurer Report Card.



We are pleased to announce that Frankenmuth Insurance has received a top 10 ranking on CRASH Network’s insurance report 2022, and finished as the ninth highest ranked car insurer based on our claims handling. Frankenmuth Insurance was recognized as one of 32 car insurance companies across the country with a total rating of “B” or higher, which received further recognition on this year’s Insurer Report Card Honor Roll.

“We work hard to ensure that our policyholders receive prompt and equitable claims service,” said Beth Wright, Vice President of Claims. “We have received excellent feedback from our policyholders and maintain a high claims satisfaction rate of 96%. Receiving further confirmation of our claims service from collision repairers confirms that we are doing the right thing for our policyholders. It is an honor to receive this top 1

0 ranking.”

The CRASH Network Insurer Report Card is a tool that helps consumers make informed decisions about their choice of car insurance company. This annual report has been developed by surveying crash repairers across the country and asking respondents to rate the performance of car insurance companies they do business with based on a question: How well does this company’s claims management policies, attitudes and payment methods ensure quality repairs and customer service for motorists?

The survey showed that when it comes to car insurance companies, bigger is perhaps not better. When looking at the list, many well-known and widely advertised brands are not ranked among the top 40 in this year’s survey ranking.

The respondents at the collision workshops said that the top-ranked insurance companies do not pressure them to cut or install lower quality parts to save money, and that they have fewer administrative steps in their claims process to speed up repairs.

Visit www.crashnetwork.com/irc/ to download the full 2022 insurance report.

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