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EEOC sues payment processing companies for disability bias



The US Equal Employment Opportunity Commission is suing a payment processing company for disability discrimination for refusing to allow a disabled consumer service representative to work from home when co-workers regularly tested positive for the virus.

The EEOC said that beginning in May 2020, an employee of Columbus, Georgia-based Total Systems Services LLC began unsuccessfully requesting telecommuting on her doctor’s advice. She went on sick leave until a remote position became available.

When the employee’s leave expired in July 2020, most of the department was working remotely, but Total Systems continued to deny the employee’s reasonable accommodation request, and she was forced to resign in August 2020 to ensure her safety, the EEOC said.

The company is accused of failure to accommodate, constructive discharge and retaliation in violation of the Americans with Disabilities Act in the lawsuit filed in US District Court in Atlanta, Equal Employment Opportunity Commission v. Total Systems Services LLC.

The EEOC is seeking back pay, compensatory and punitive damages, and an injunction to prevent future discrimination, it said.

Total Systems̵

7; parent company, Global Payments Inc., did not respond to a request for comment.


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