Panelists from four different generations of workers in the insurance industry noted the differences in their strengths but agreed that communication is the key to their combined productivity, they said at a diversity conference.
Representatives from Gen X, Gen Y., Gen Z and Baby Boomer's layers of employees each said they brought something unique to the table during the session The Multigenerational Workplace: How it Can Work for You, Thursday morning at the conference Business Insurance Diversity and Inclusion Institute online.
Aubrey Branch, Las Vegas-based chairman of Branch Hernandez Consulting & Insurance, said his baby boomer generation provides experience and wisdom from having been in the business for nearly three decades.
Liz Walker, Product Manager for Analysis Solutions in Chicago for Marsh, said that her generation X & # 39; ers provide resilience, which has been especially important over the past year and a half.
Give Generation Y bridges the gap between the "old school" and the new number of employees entering the market, according to Aaron Gordon, vice president of Gordon Cos. Inc. in New York.
The newest employee, Millennials, brings with them a sense of curiosity, said Ricardo Zamarripa, a student at the Hiscox Latino Employee Network Committee in Atlanta. He said that they are the ones who ask why the industry does things the same old way and if there can be improvements possible.
Despite their differing views on their respective strengths and roles in the workplace, the speakers agreed that clearly communicating with each other was the best way to be productive.
Mr. Branch said his knowledge and wisdom is not "old" but rather "experienced" and said that sometimes the best way to get something done is the easiest. Instead of exchanging 1
Ms. Walker said that the different groups often talk about the same topics but in different terms or emotions, and offered "the balance between work and private life" as an example. She said that although she appreciates the value of such a system, younger employees often discuss the subject as more of a demand than a demand, as it was with her generation.
"It's about finding out how to work together," she said. Gordon, who added that generational differences can be an excuse for any decline in productivity and that such tensions can be "overestimated" in the workplace. Zamarripa. "I think I have benefited from trying to learn from the different generations with the realization that they have that extra experience and the extra knowledge and realize that there are differences between us but we are all here to support our organization", a common goals.  Catalog