How to handle difficult customers and provide good service
Managing customers is not always easy but providing good customer service is crucial for all companies.
As the owner of an independent insurance agency, customer service should be at the top of your priority list. Your business is about helping customers find the right insurance products that give them peace of mind even during the most challenging times of their lives – and build lasting relationships while you are at it.
Some customers are more complicated to manage than others but managing a challenging customer allows you to improve your skills and business. Here are some ways to help deal with difficult customers.
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