A Florida Costco Wholesale customer is seeking a class-action lawsuit against the warehouse store over its departure from its “Free Replacement Policy” for defective car batteries, claiming the store is charging consumers anyway.
As reported by the South Florida Sun Sentinel, lead plaintiff John Skrandel said he bought the store’s Interstate Batteries believing he would get one for free if it died within 36 or 42 months. But instead of getting a free replacement battery, Costco credited Mr. Skrandel and other customers for the amount they originally paid and then required them to pay the difference for a new battery, according to the paper.
If certified as a class action, the class would include all battery customers from September 1
, 2014 to December 31, 2019. As reported, Costco changed its labels in late 2019 from “Free Replacement” to “Limited Warranty Replacement.”The suit seeks reimbursement for overcharges, applicable statutory damages, pre- and post-judgment interest, “reasonable attorneys’ fees” and “further relief that is just and proper.”
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