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Comp researchers find the use of telemedicine stabilized after the pandemic



The Workers Compensation Research Institute reported that the use of telemedicine services, which increased significantly during the second quarter of 2020, decreased already during the third quarter and has stabilized during the following quarters.

According to a new WCRI report published on Thursday, telemedicine’s share of evaluation and management services was still higher at 3% during the first quarter of 2021 compared with 0.2% pre-pandemic. At the same time, the use of telemedicine for physical medicine moved closer to that pre-pandemic level.

John Ruser, President and CEO of WCRI, said in the report that “several legislative measures at the federal and state levels are being discussed to streamline the process of delivering medical services via telemedicine and regulate the remuneration for telemedicine services. delivered via telemedicine are important measures for monitoring workers̵

7; remuneration. ”

Researchers found that the prices paid for telemedicine services were similar to those for personal services in the vast majority of the 28 studied states and that the prevalence of telemedicine use was higher among workers with sprains and strains.

On average across the study states, the time to the first visit was similar for telemedicine services and personal services. Workers who relied only on personal visits had on average fewer visits in the first two quarters from the date of injury than workers who only used telemedicine services, while patients with a mixture of telemedicine and personal follow-up had a significantly larger total number of visits.

WorkCompCentral is a sister magazine to Business Insurance. More stories here.


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