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Home / Insurance / Australian health insurer reports cyber incident, halts stock trading

Australian health insurer reports cyber incident, halts stock trading



(Reuters) – Australian health insurer Medibank Private said on Thursday it will isolate and remove access to some customer-facing systems after it detected unusual activity on its network.

The company said it took “immediate action to contain the incident and engaged specialist cyber security companies”, adding that there was no evidence that any sensitive information, including customer data, had been accessed at this stage.

The incident follows a breach late last month at Optus, Australia’s second largest telecoms provider, which compromised the data of up to 10 million customers and triggered an overhaul of consumer protection rules to facilitate targeted data sharing between telcos and banks. Read the full story

Medibank said on Thursday that the isolation of several customer-facing systems would reduce the likelihood of system damage or data loss.

“As a result, our AHM (Australian Health Management) and international student policy management systems have been taken offline. We expect these systems to be offline for most of the day,”

; the health insurer said in a statement.

However, the company said its health services continue to be available to its customers, “including their ability to access their healthcare providers, as we work through this incident.”

Medibank shares had halted trading pending the announcement of the cyber incident, and the health insurer confirmed it would remain closed for trading while it investigates the incident.


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