The vast majority of people who work for insurance companies, third party administrators, independent adjusters and engineering firms are honest and hardworking people who want the insurance product to work properly. Those same people hate to hear and see cases of fraud and claims misconduct by anyone – including claims adjusters and others they work with.
As I noted in Insurance company’s corrupt claims culture exposed by Washington PostWashington Post reporter Brianna Sacks was only able to write her article exposing improper claims practices in Florida because people working in the insurance claims industry disclosed information about these improper practices.
If you work for an insurer, third-party administrator, engineering firm or independent adjuster and witness illegal acts that result in underpayments to policyholders, the American Policyholders Association (APA) has created a whistleblower program and portal with a dedicated and experienced industry staff where these illegal acts can is reported. While there is the portal and an email address to report these actions, Larry Burtis, whose cell is (612) 669-1460, manages this program for APA.
I would encourage those of you who work in the insurance industry to share this post with others who may be in the same situation as you – working for an unethical manager or a claims handling company that has come up with illegal claims handling practices. I know there are many of you who are fed up with claims adjusters’ recent claims processes that are unethical and illegal but don’t know what you can do about it.
The purpose of whistleblowing is to reveal secret and wrongdoing by those in power to enable reforms.
– Glenn Greenwald