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All work, play in the heart of underwriter training programs



Hamilton, Bermuda-based Hiscox Ltd. do not play with educating their new employees — or are they?

The international insurer said it plans to train more than 90% of its junior guarantors with a "gamified simulation training app" created specifically for those new to insurance.

Built by Attensi, the app offers "3D insurance training simulator for warranties "" a way for insurers to learn the key requirements of the job by challenging them to compete in a series of scenarios that are both realistic and played out, "according to a statement on the company's latest training program.

Using gaming technology, Hiscox says it is trying to close the knowledge gap with new hires and cites a talent survey from the Jacobson group which found 56% of companies plan to increase staff by 2021

, but many insurance companies are struggling to fill underwriting and risk management positions requires highly qualified talent with specialized skills.

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