Class action plans offer a variety of services to clients and their employees. Sometimes these benefits are helpful, but unfortunately there are situations where services fall short. The difficulty lies in needing more help. The secondary benefits inherent in a class action plan provide superior quality to good assistance. Such extra support is not window dressing; it provides content for the benefit of the employee.
Provide a comprehensive benefit
We offer group legal plan members the assistance of experienced attorneys. A nationwide lawyer practices law in the community for every nationwide client. Legal experts provide assistance in matters such as consumer protection and will inspect product or service warranties.
A nationwide lawyer conference is easy to arrange and is held in a secure environment. If a legal document needs to be reviewed, the attorney can review the paperwork at that meeting. A legal team member may later remember some things they should have asked about in the discussion. There are no problems for Landsomfämtande. A secondary service is an unlimited number of telephone calls to the lawyer.
Countrywide believes to produce as many prepaid legal services as possible for a plan member. Our top benefits allow a legal plan team member to handle common legal issues. Our secondary services enhance the quality of these benefits. For example, we send annual reminders for a simple will to encourage people to update the document.
Questions may arise when drawing up a living will. Our attorney can make phone calls and write letters on official letterhead on behalf of the plan member. If a legal matter requires special attention, Countrywide allows referrals and provides discounts for the services provided.
Customers help us create the plan
Our prepaid legal services are intended to resolve a plan member’s problem. We know we offer excellent assistance but recognize that not all of our benefits are what a client organization needs. Countrywide is flexible when it comes to working out a large benefit. We want input from our customers when we design the program.
We include the employer in a simple but essential way. Countrywide sits down with the potential client and goes through each of the Countrywide prepaid legal services. We will explain each option in detail and answer any questions without hesitation.
Once that’s done, Countrywide takes a step back. We asked policymakers to decide which prepaid legal services will be part of their organization’s plan. The selections made by management will be part of the final program. In addition, Countrywide will provide benefits administration and membership services.
The administration and member services are the last benefit increases. HR departments often feel overwhelmed by the volume of work. Our administration services take a load off the shoulders of a busy HR manager. Nationwide makes things more manageable with streamlined administration whenever a plan member has an issue or concern. Our response time is exceptional.
Membership services are a serious part of any employee benefits. People want to be treated with courtesy and respect. No one wants to feel as if they are a nuisance or the issue they want to raise is insignificant.
We do not tolerate rude behavior from our lawyers. Countrywide insists on high levels of emotional intelligence, and we will recruit our lawyers based on their communication skills. A nationwide advocate listens to the plan member before, during and after assistance is provided. If we receive any complaints about the member services provided by an attorney, that attorney will no longer work for Countrywide.
We are proud of the value our secondary services add to our primary offerings. If you have any questions about anything Countrywide does to help employees, please contact us at your convenience. We are happy to share information with you and hope to be of service.