The American Automobile Association, or AAA, is best known for its road services for its 58 million members.
AAA was founded in 1902 and is widely recognized for its work in establishing driver safety programs around
However, it is also one of the largest car insurance providers in the world .
This AAA car insurance review discusses what you should think about before choosing them as your insurance company.
AAA Auto Insurance
In conjunction with its well-known roadside assistance policies, AAA also offers a variety of car insurance coverages.
AAA operates largely at the local level, with over 50 associations across the country, and only club members can purchase car insurance.
Although these insurances can be safely administered across the board, consumers should contact their local association and the policy that works best for their individual situation.
Policy & Coverage Options
It's important to know what type of car insurance coverage is right for you, and AAA wants to be there no matter what is wrong.  Here are the main types of coverage available from AAA:
- Liability coverage: This coverage comes into play if a policyholder is at fault for an accident that results in accidental bodily injury or property damage.
- Collision coverage: Physical damage can be common if a vehicle collides. This coverage helps a policyholder to pay the charges for this damage.
- Cover for pet protection: AAA knows that passengers do not only include people. This coverage helps with costs associated with injury or death of a pet as a result of a car accident.
- Comprehensive coverage: For the incidents that cause damage to a vehicle outside a collision (eg fire, vandalism, theft and other items), this coverage will help a policyholder with the costs.
- Cover for Extended Exterior Repair Option (OEM): This cover must be included in a policyholder's comprehensive policy or collision coverage policy and will cover repairs to exterior parts with the exception of window glass and certain mechanical parts.
Additional coverage options:
AAA offers many other coverage options, but since they operate mostly at the local level, individual consumers should check the options available in their area and based on their situation. Here is a general list of some of the additional options the company provides:
- Personal Injury (PIP)
- Medical payments
- Uninsured as well as underinsured car insurance
- Coverage for loans / leasing agreements
- Car rental coverage  Custom, Electronic or Optional Coverage
AAA also allows consumers to choose between different deductible levels when it comes to choosing a collision or comprehensive coverage policy. This helps people to find not only a policy that works for their personal circumstances and driving habits but also for their financial situation.
AAA Car Insurance Riders
AAA riders differ depending on location, so consumers should consult their local AAA branch to find out what is available to them.
Claims of Satisfaction
One of the driving forces behind an insurance company's high customer satisfaction lies in claims service. Apart from the first contact, claims service is one of the main ways in which consumers interact with their insurance providers.
Apart from only helping to keep customers happy, an effective claims service also increases the likelihood that a customer will then recommend insurance companies to people they know.
Is AAA good at handling claims?
There are three key indicators that can determine if a customer is happy with a company's damage service. One of the categories focuses on communication and AAA car insurance receives high marks due to the easy contact with local agents.
The other two categories consist of timeliness and simple interaction with the service. AAA Auto got low in both the insurer's website and the call center representative section, indicating that these areas could make some improvement.
Customer Service Rating
Managing claims quickly, efficiently and fairly is an important part of a positive customer experience.
However, there are many other factors that also help to create a positive relationship, including a streamlined shopping experience that eliminates form after form and instead enables a relatively simple process.
Some questions to ask you are how well the company answers questions and communicates important information; if they have affiliates available by phone and live chats online or if there are only frequently asked questions and answers on their website?
Although it does not have many reviews, AAA has been awarded an A + rating by the Better Business Bureau. TrustPilot considers the association to be "average", but with most negative reviews linked to road service, not necessarily claims or policy issues, although this is determined by only 9 reviews on the site.
But again, because the Association has such local methods in practice, it is difficult to look at the association as a whole. Since there are over 50 independent AAA associations in the country, it makes sense for an individual to examine the reviews that are specific to the area in which they live.
How complaints are handled plays a major role in overall customer satisfaction. , and issues that are handled quickly are a sure way to ensure long-term customer satisfaction.
The 2018 JD Power Insurance study found that customer satisfaction at the Auto Club of Southern California Insurance Group was among the highest in the industry, achieving 4 out of 5 or "better than most" in all categories. These categories were: overall satisfaction, policy offers, price, billing process and policy information, interaction and claims. ranked around the industry median.
In the category of overall satisfaction, offers and prices; points 3 out of 5 were awarded, or " averaged ." " Better Than Most ", or 4 out of 5, was awarded in the Local Agent category.
In the call center representative and the categories for insurers' website, the company received 2 out of 5. Overall, the AAA car insurance rating received shows that the company is doing well against its competitors.
AAA car insurance prices
AAA car insurance prices are easy to get from the association's website. As with most (if not all) insurance companies, the site will ask you a series of questions regarding personal information, vehicle information, driving history and more.
Based on your location, consumers will be directed to a local portal. This model helps not only meet users' driving history, but also better interpret local and regional laws and policies. partnerships and promote their savings discounts before their regular coverage policy on their website and claim that these discounts have saved individual policyholders an average of $ 405 on insurance.
- Membership Discount:
AAA members can save up to 10 percent on car insurance premiums.
- Discount on education and occupation:
Many major insurance providers offer discounts based on education, but AAA also offers occupational discounts. Since the company focuses on providing local service, it is worth checking with a local agent to see what this means for individuals.
- Discount against anti-theft device:
Policyholders are entitled to comprehensive coverage discounts if their vehicle is equipped with approved theft and recovery devices.
- Good driver and student discount:
Good driving behavior and good grades are rewarded with discounts.
- Multiple car discount:
If a single household has two or more cars insured through AAA with mandatory coverage, the company provides premium reductions available.
- Several product discounts:
Discounts through AAA are not limited to car insurance. If a person has several insurance policies with the company, e.g. home or life insurance, discounts are available.
- Full discount:
Policyholders can receive discounts by paying their premiums on time and in full.
- 19659016] AAADrive Discount:
AAA developed a tool within the company's mobile app that helps drivers improve their driving habits and become safer. Using this app (which logs journeys and enables positioning services while driving) can lead to additional discounts that are unique to the association and to each driver's behavior behind the wheel.
How Much does AAA Auto Insurance
The price of an insurance quote is shaped by a variety of factors, including but not limited to, age, location and car type.
For this AAA car insurance review, the analysis is based on the company's price structure. on the following:
- Lonely woman (license 9 years):
A car (Toyota Camry), a violation and an accident without fault during the previous three years, with a labor consumption of 12,000 miles per year, lives in San Francisco County, California.
- Single man (licensed 9 to 15 years):
A car (Toyota Camry), no violations, using driving for 12,600 to 15,000 years, also lives in San Francisco County, California .
AAA Auto provides basic in insurance for the woman with a violation for an annual fee of $ 1,016. This is a relatively low figure for this scenario, as only a few insurance companies offer rates below that range.
Most corporate prices are more in the $ 1400 range, with Liberty Mutual amounting to $ 1,860.
For scenario two involving a man without violations, AAA Auto had a base rate of $ 664, one of the lowest. The highest of the competitors was Viking at $ 1,990.
As you can see, driving history plays an extra important role in determining insurance premiums, but your geographical position is another factor that also affects premiums.
Therefore, the same two scenarios played out in Florida can have significantly different results.
It is important to provide all the necessary details to your agent to get a true picture of the potential costs of your insurance.
When choosing the right insurance company for you, there are many things to keep in mind. An often overlooked factor that should play a role in your decision making is the financial strength of the company.
Can your company pay its claims if or when disaster strikes?
- Marketshare: 13% (2018)
- Written premiums: $ 297,613,278
- AM Best economic rating: A +
Insurance analyst at AM Best gives AAA Auto Insurance a superior ratings of their financial strengths so that drivers can be sure that the insurance they buy is solid and that AAA will be there for them if needed.
Is AAA Car Insurance Right For You?  When choosing your car insurance, it is important to base your choice on good information and reliable facts.
A quality analysis like this AAA Car Insurance Review will help you make an informed decision that will benefit you both in cost and service.  Contact Information
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