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A video explaining the preparations necessary for a statement or inquiry under oath



Watch the full video at https://youtu.be/8YSmZL8PZKI [1965653] All interviews are aimed at determining the answer to six questions:

  • Who?
  • What?
  • When
  • Where?
  • Why?
  • How?

When answering these key questions, professionals will know everything necessary to decide to approve or refuse to pay a claim. EUO can only be a success after all six questions have been fully answered.

The questions are universal. They are the contours of every EUO. The information needed to make a decision in any EUO situation rests on the answers to the six questions.

No interviewer assigned to take an EUO may believe that his or her work is complete until the subject EUO has answered all six questions in detail with follow-up questions required by each answer.

There is no better way to ensure the quality of the investigation package than with clear and detailed interviews. Organizations whose professionals are good interviewers will save a lot of money, as well as time and effort. No professional can call himself a professional interviewer until he or she has mastered this most productive of all survey techniques – getting complete answers to the "who, what, where, when, why and how" questions.


© 2020 – Barry Zalma

Barry Zalma, Esq., CFE, now limits his practice to serving as an insurance consultant specializing in insurance coverage, insurance claims handling, infidelity and insurance fraud almost equally for insurance policyholders. . He also acts as an arbitrator or mediator for insurance-related disputes. He practiced law in California for more than 44 years as an insurance coverage and claims lawyer and more than 52 years in the insurance industry. He is available at http://www.zalma.com and zalma@zalma.com.

Mr. Zalma is the first recipient of the first annual Claims Magazine / ACE Legend Award.

For the past 52 years, Barry Zalma has devoted his life to insurance, insurance claims and the need to defeat insurance fraud. He has created the following library of books and other materials to enable insurers and their claims staff to become insured.

https://zalma.com/zalmas-insurance-fraud-letter-2/ Last read two issues of ZIFL here.

Go to Barry Zalma videos on Rumble.com at https://rumble.com/c/c-262921

Read posts from Barry Zalma at https://parler.com/ profile / Zalma / posts

Listen to the podcast: Zalma about insurance https://anchor.fm/dashboard/episodesZalma about insurance

Go to Barry Zalma on YouTube- https://www.youtube.com/channel/UCysiZklEtxZsSF9DfC0Expg/

Go to the Insurance Claims Library – https://zalma.com/ blog / Insurance -claims libraries /

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