The group’s legal plans impress potential customers with the quality of their services. These providers do not hesitate to point out their lawyers and how these professionals will help an organization’s employees. It can be embarrassing to recommend an out-of-network referral; it can be seen as an acknowledgment of inadequacy. Nationwide prepaid legal services are not afraid to make referrals. We know that this is a way to provide even better service to our customers.
Reasons for referrals
An immediate reason is expertise in a specific area of law. The legal profession has many specialties. Some of these are:
- Immaterial rights
Nationwide lawyers are skilled at dealing with common legal issues. However, they may not have a deep understanding of divorce laws. Therefore, it makes sense in the customer’s interest to make a referral outside our nationwide network.
Some situations can cross state borders. For example, the nationwide attorney may be licensed to practice in Ohio but not in Indiana. If a problem requires a lawyer practicing in another state, it is best to make a referral to an extraterrestrial lawyer.
One problem that arises is that the nationwide lawyer in the community of a nationwide client may have a full set of cases and can not respond immediately. So that a problem is brought to the attention of merits, Countrywide will refer another lawyer who is equally qualified.
Protect the group’s legal plan member
One problem can be the fees charged by a referral. These can be exaggerated in some cases and the plan member cannot afford them. Nationwide ensures that these are not a problem.
We insist on special prices for our group members. The referral is to give a 25% discount on hourly and scheduled prices. Contingency fee cases receive a 10% discount from the standard contingency percentages. We will go a step further and demand a detailed fee schedule from all participating lawyers. In this way, there are no hidden costs or fees. One of our prepaid legal services is emotional intelligence. Our lawyers are expected to have excellent listening skills and an elevated level of empathy. We insist on the same thing from all our referral lawyers.
The customer is by our side
We have several services we offer to a potential customer, such as drawing up a will or reviewing legal documents. However, we would like to have a final group law plan that provides help to all an organization’s employees. To be sure that this is the case.
Decision makers may review all of our prepaid legal services. We are there to answer any questions that an organization’s management may have. We will ask the same people to choose which benefits will be included in their plan. These choices will be included in the final planning document. Countrywide will provide streamlined administration and superior membership services to every person employed by a customer organization.
To give our very best
We want our planning members to receive high-quality group law planning service. We put these people at the top of our list, and it is our desire to be of service. If a referral provides better help, we do not hesitate to make the connection. The plan member is more important than any sense of false pride.
Countrywide is skilled at solving common legal problems. That’s all most of our plan members need. These services are provided without hesitation.
It is becoming increasingly clear that employees want benefits that include help with everyday problems. Prepaid legal services are something they want and appreciate when such benefits are provided. We can give your employees great service benefits. If you have any questions about what we can do, you are welcome to contact us when it suits you. We want to be of service to you and your people.