We acknowledge that our group law plans do not cover everything. Our nationwide network of lawyers assists team members in everyday legal situations. They do a fantastically effective job, but the team has many niches.
A specialist may be necessary
There are many paths in jurisprudence Marine, Immigration, Real Est separation and divorce are just some areas of law that require special knowledge. A legal problem may need to be solved by a specialist. It seems logical, but there are plan members who worry about referrals.
Concerns are a paperback issue. Legal specialists charge higher fees than usual due to their expertise. The idea of paying hundreds of dollars an hour for legal services is sober and can cause doubt. Countrywide Pre-Paid Legal Services strongly believes that a high-quality group law plan must find a way to help if a legal problem needs to be resolved. We will not hesitate to refer a class member to an external lawyer if required.
We have a network of lawyers with whom Countrywide conducts referral transactions. These lawyers are very skilled and can quickly solve a problem in return for referring business to them. Nationwide expects certain fees to be charged to our members in the group's legal plan.
All participating attorneys must approve specific fee rebates. A nationwide plan member receives a twenty-five percent (25%) discount on hourly and scheduled prices. Cases for contingency fees such as personal injury will receive a ten percent (10%) discount from the usual contingency shares. These reductions encourage a plan member to take advantage of the specialized service, and there is more.
We Practice Invoice Scrutiny
Costs can be hidden in the details and shown on the final invoice. Nationwide will not have any of it! Costs, fees and charges are never hidden in the law. A participating referral attorney must provide a detailed fee schedule for our inspection. Surprises in the final bill are neither appreciated nor tolerated by Countrywide. The lawyers who participate in our consultation program know that transparency is provided, or that our relationship with them ends.
We Insist on Empathy
Nationwide values emotional intelligence as a prepaid benefit for legal services. The lawyers in our consultation program must show the same empathy and respect for our plan members that we want to see from our regular lawyers. All nationwide plan members will be treated as if they were long-term customers. Respect and courtesy are part of the deal.
Customers are always committed.
Countrywide Pre-Paid Legal Services wants to design a plan that all employees can use. We do not know the people who work for a prospective customer. Decision-makers do that, and we seek their input.
Nationwide will discuss all the benefits of a potential customer. We explain the benefits of our services and welcome all questions. The customer's managers choose which alternatives their employees need. The selected services are included in the final planning document. We back up the benefits of streamlined administration and superior membership services. Appropriate alternatives, prompt service and empathy are shown to all members to make nationwide benefits so special.
We have been providing prepaid plans for legal services since 1987, and we provide services to organizations in the private, public and non-profit sectors of the economy. There is no difference in service quality; all clients receive the same streamlined administration and member-sensitive attention. We work with clients to ensure that their hard-working employees receive the best legal assistance.
If you have any questions about our services, please feel free to contact us at your convenience. We welcome all questions and are happy to explain all our benefits. Your employees deserve the best in terms of services, and we deliver on that demand for high quality.