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2020 Innovation Awards: Paradigm Contagion Care for COVID-19



Paradigm Corp.
PARADIGM CONTAGION CARE FOR COVID-19

Increasing requests from clients for help in treating important workers with COVID-19 were received by Paradigm Corp. to rapidly develop additional resources to help companies respond to the pandemic.

Realizing the need for clinical expertise and guidance to navigate the unknown of COVID-19, Paradigm Contagion Care was formed for COVID-19.

"Because of our experience in dealing with catastrophic injuries, such as brain and spinal cord injuries, and understanding that the most critically ill COVID patients would require similar procedures and rehabilitation as cat falls, we were able to quickly launch this solution," says Kathleen. Galia, Chief Operating Officer of the Emergency Management Company's Disaster Department, based in Walnut Creek, California.

Ms. Galia led the project, which won a Business Insurance 2020 Innovation Award, with Dr. Michael Choo, Paradigm's chief pharmaceutical officer.

Paradigm already had a systematic care management platform in place, as well as 30 years of data associated with critical care, respiratory tract, heart disease, infectious diseases and rehabilitation, she said.

"We have medical managers on staff who are certified experts in these areas and are at the forefront of the treatment and management of COVID-19," said Galia. "COVID touches on so many areas of medical care that we knew that if we brought these specialists together as a team, we could help injured workers and their families get the best possible recovery."

The program, launched in March, is designed to help workers, no matter how serious the injury, whether COVID-19 is a primary diagnosis or a complicating factor. An adapted care plan coordinates the providers needed to facilitate recovery.

"We can provide a detailed assessment, clinical plan and ongoing supervision of the most serious cases, which are usually in the intensive care unit and require ventilator support," Galia said, noting that some patients may need additional rehabilitation and special care.

Social workers and behavioral health experts are also "stored to help not only the injured worker but also their family, as these are unprecedented situations, where in most cases the family is not allowed to enter due to precautionary measures. The hospital to visit,"

Depending on the severity of the condition, other services include nurses, specialized nurse case management and workplace management services. "We can use technology and telemedicine to ensure continuity of care," said Galia.

The program has been helpful to risk managers. " because we can quantify the risk to them, "she said. [19659013]
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